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Frequently Asked Questions - Buying Envelopes from Express

Frequently Asked Questions - Buying Envelopes from Express

When will my envelopes get delivered, if I order now?

If you order by 2pm, we will despatch your order for  delivery the next working day!

Small packs and samples though are not available for next day delivery.

I buy a lot of envelopes - Can I open a credit account?

There's a really good reason why the answer is no! As an internet based business and to keep our envelope prices as competitive as possible, we need all payments to be processed with the order.

Do you offer discount on quantity?

All of our online envelope prices are already hugely discounted. However, please call us on 01460 984489 if pallet rates (100,000 envelopes are above) are required.

Do you supply custom sized envelopes?

For quantities in excess of 100,000 we would be happy to supply a quote.

How secure is buying through your site?

Very very VERY! We use the highest standards of security possible to keep your card details safe. We use morphpay to process our payments, which is a PCI-Level 1 accredited payment gateway - the highest level possible.

If I buy envelopes from you regularly can you waive the delivery charge?

We do not mark up our delivery charges, so as cost we need to pass this charge on.

Why do you charge so much for postage?

We believe in complete transparency. If we didn't charge so much for postage, we would need to cover those costs elsewhere, so we would rather be honest about the price - and envelopes are heavy, which means charging a little more for them. On the plus side, you know that if you order your envelopes by 2pm, you will get them the next working day!

WHAT IF I WANT TO RETURN MY ORDER?

You can, but returns are subject to a 20% handling and a two-way carriage charge. Products defaced, damaged or relabelled cannot be returned. If you're unsure about the product, why not order a free sample first.

Why Choose Express Envelopes?

Express Envelopes are a premier online retailer of envelopes and copier paper with a huge range of over 1000 stock items. Order before 2pm you'll have it the next business day (excludes small packs and samples) , it's as simple as that.
Low Prices
Next Day Delivery
Large Stock

Express Envelopes is rated 4.80 stars by Reviews.co.uk based on 56 merchant reviews

4.80 / 5 Rating
56 Reviews
There was a delay in receiving the envelopes from Express, but once I phoned and spoke to the lovely lady, she helped me out. In fact, the carrier had delivered them to the wrong address but the lady at express sorted it all out for me. Thank you Marie!
Very good quality self-seal product - delivered before 10.30 am the next day. excellent service, Thanks, David
I had a last minute invitation to send out. Express Envelopes had the right envelope for the job and they arrived next day. Perfect.